Where we ship
We ship within Canada only, with Canada Post.
Shipping costs and delivery times
Shipping costs are shown at checkout. Most orders ship the same or next business day, and usually arrive within a few business days.
Tracking and signature
We email your tracking number when your order ships. Parcels need a signature on delivery; if you’re out, Canada Post holds the parcel at a nearby post office.
Your address
Check your address before ordering. We can change it only before the order ships.
Missing or late parcels
If tracking shows delivered but you can’t find it after 2 days, or tracking hasn’t updated in 5 business days, email [email protected] with your order number.
